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The Joy Audit

MEASURING JOY IN THE WORKPLACE
In Abraham Maslow’s Hierarchy of Needs, he links motivation and productivity with the fulfilment of five levels of needs. He says “What a man can be, he must be” to explain that we are all driven by an intrinsic need to realise our full potential as a human being.
When you apply this theory to the workplace and attend to your people’s needs on all levels, you can build a high performance culture where employees view work as an expression of their constantly expanding potential instead of just a means to a paycheck.
Our proprietary culture survey, The Joy Audit, is how you can uncover insights into how fulfilled your people are, on each level. It’s a useful sentiment check that will reveal how strong your culture really is. The findings will guide you to prioritise your actions and culture building initiatives.
Some strategies that our clients have been able to formulate based on the findings of The Joy Audit include:
  • a path to achieve post-merger integration and team unity
  • the trigger point to activate high performance
  • how to motivate the foreign workforce to deliver a higher standard of customer service
  • pinpointing the blocks to culture buy-in
  • how to remove friction and frustration between teams
Employees who believe that management is concerned about them as a whole person, not just an employee, are more productive, more satisfied, more fulfilled.

Satisfied employees mean satisfied customers, which leads to profitability.

Anne Mulcahy, Former CEO & Chairperson of Xerox
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