Nor Shuhana Kamaruddin
Trainer, Facilitator & Coach
Nor Shuhana first got involved with experiential training 14 years ago and has been training and facilitating trainings eversince. Her passion has always been people, thus, the involvement with the National Service Program (NSP) for the Jabatan Latihan Khidmat Negara (JLKN) since it first started.
Shuhana specializes in the delivery of the training for the participants for the TOT programs. She also facilitated the outdoor trainings for the ‘Ketua Jurulatih” (Lead Trainer) for the NSP and played a big part in the development of the NSP manual. This involves the translation and ‘fine tuning’ of the updated version of the manual as well as the workbook for the NSP. Shuhana was also the trainer for the NSP Refresher course and was one of the trainers for the ‘Siri Khas’.
Shuhana is also a qualified tourist guide and has coached a batch of tourist guides to complete their course with 100% success. Her experience in the service industry include having worked with Marks & Spencers and with Malaysia Airlines in London.